Thank you for shopping with us.

We are committed to providing high-quality products and ensuring customer satisfaction. Please read our Return & Refund Policy carefully.

Returns

Due to the nature of our products, we do not accept returns once an order has been delivered.

However, returns or replacements may be considered in the following cases:

• Product received is damaged during transit.
• Wrong product received.
• Package received in a tampered condition.
• Product is missing from the order.

To request a replacement or refund, please contact us within 48 hours of delivery with clear photos and your order details.

Refund Eligibility

Refunds will only be approved if:

• The delivered product is damaged or defective.
• An incorrect product was shipped by us.
• The order cannot be delivered due to reasons attributable to us.

Refund requests made after 48 hours of delivery may not be eligible for review.

Non-Refundable Situations

Refunds or returns will not be accepted for:

• Change of mind after purchase.
• Personal taste or preference.
• Products opened, consumed, or partially used.
• Incorrect address provided by the customer.
• Failed delivery due to customer unavailability.

Replacement Policy

If your request is approved, we may provide:

• A replacement product, or
• A refund to the original payment method, depending on the situation.

Refund Processing Time

Approved refunds are generally processed within 5-7 business days. The time required for the amount to reflect in your account may vary depending on your bank or payment provider.

Cash on Delivery (COD) Orders

For Cash on Delivery orders, refunds (if approved) will be processed through bank transfer or any other mutually agreed method after verification.

Contact Us

For return, replacement, or refund requests, please contact us with:

• Order Number
• Registered Mobile Number
• Photos of the product/package (if applicable)

Our support team will review your request and assist you as quickly as possible.